Business Systems Consultant & Technical Product Owner, R&D Global Full-time

Company Description

AbbVie’s mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com . Follow @abbvie on Twitter , Facebook , Instagram , YouTube and LinkedIn .

Job Description

As part of AbbVie’s Business Technology Solutions (BTS), Research and Development aligned technology team, R&D Global Therapeutics is responsible for building and deploying scalable Artificial Intelligence (AI) Applications and Platforms.

The Business Systems Consultant & Technical Product Owner will have ownership of some of these applications. In this role, you will be responsible for managing the development and deployment of AI products and solutions. You will work closely with data scientists, engineers, and business stakeholders to drive the product vision, strategy, and execution to deliver innovative AI solutions that meet market demands. You will be responsible for defining and prioritizing the product backlog, ensuring the development team delivers high-quality features that meet user needs and business goals.

As part of product ownership, this role is responsible for the translation of business needs into functional technology. This will include analyzing business processes; elicit, analyze and document business requirements; identify alternative solutions, assess feasibility and makes recommendations typically seeking to exploit and leverage new or existing technology components. This can also include performing data and process modeling; managing change; and leads, coordinates/performs testing, verification, and validation of requirements.

In this role you will be responsible for:

• Product Strategy & Roadmap: Define and communicate the product vision, strategy, and roadmap for AI platforms. Prioritize features, enhancements, and technical debt based on business value and technical feasibility.
• Product Development: Work closely with the development team to ensure understanding of user stories and acceptance criteria. Participate in sprint planning, daily stand-ups, sprint reviews, and retrospectives. Make decisions on product functionality, balancing business value, technical feasibility, and user experience.
• Backlog Management: Define and prioritize the product backlog, ensuring it is aligned with business objectives and customer needs. Write clear, concise user stories with acceptance criteria that guide the development team. Continuously refine and update the backlog based on feedback and changing requirements.
• Technical Expertise: Stay updated on the latest AI and machine learning technologies, trends, and best practices. Evaluate and select appropriate tools, frameworks, and platforms for AI development. Ensure the scalability, reliability, and performance of AI solutions.
• Work directly with business unit clients to understand specific business processes and business drivers and business strategy across multiple business units; identifies and communicates resulting needs and opportunities for business process improvement that can be enabled via technology.
• Investigates and understands capabilities of existing systems and technologies already in use across the business area and similar and interconnected business areas in AbbVie and investigates available technologies applied to this business area in industry; identifies information required to support the business strategy and leads the development of appropriate information management strategies, developing them as an integrated part of the business strategy.
• Develops, leads, or reviews the creation of information systems strategy to support the strategic requirements of multiple business areas. Identifies the business benefits of alternative strategies. Ensures compliance between business strategies and technology directions. May prepare testing plans to confirm that requirements and system design are accurate and complete. Conducts training.
• Stakeholder Management: Develops business relationships and integrates activities with other BTOs to ensure successful implementation and support of project efforts. Manages relationships between clients involved and BTOs to assure effective communication between the groups is occurring. Brokers services within BTS on behalf of customers; coordinates portfolio of solutions, and identifies interdependencies.
• Allies with other BTOs to remain current on project status, and inform customer management of progress; conversely, keeps BTS managers aware of user issues and resolves conflicts. Identifies the impact of any relevant statutory, internal or external regulations on the organization’s use of information.
• Has defined authority and responsibility for a significant area of work, including technical, financial and quality aspects. Establishes organizational objectives and delegates assignments. Accountable for actions and decisions taken by self and subordinates.
• Accountable for the accuracy of the fit of the proposed business process improvements and the technical solution to the business needs and the information upon which the business justification and prioritization decisions are made. Also accountable for communicating the business need and drivers to development groups to assure the implementation phase can fulfill the business need.

Tools and skills you will use in this role:

• Technical Writing Skills

• Agile Scrum

• Jira

• Confluence

• Microsoft M365 Suite

• Strong Presentation Skills

Qualifications

Experiences that make you a strong fit for this role:

Required:

• Bachelor’s Degree with 7 years’ experience; Master’s Degree with 6 years’ experience; PhD with 2 years’ experience in Computer Science, Engineering, Data Science, or a related field.

• 3+ years of experience as a Business Analyst, or similar role in a technical environment or product management.

• Proven track record of managing the development and launch of successful software products.

• Knowledge of software development best practices.

• Strong technical background with the ability to understand and discuss technical concepts.

• Proficiency in Agile methodologies and tools (e.g., JIRA, Confluence).

• Excellent organizational and time management skills, with the ability to prioritize tasks effectively.

• Strong leadership and team management abilities, with experience leading cross-functional teams.

• Excellent communication and interpersonal skills.

Beneficial:

• Technical writing experience is a plus.

• Experience working in the Life Sciences industry and/or GXP validated systems.

• Experience working with a consulting background.

• Technical project management.

• Strong technical background with hands-on experience in AI and machine learning technologies.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
• This job is eligible to participate in our short-term incentive programs.
• This job is eligible to participate in our long-term incentive programs

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

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