Guidance (Text Only)
Job Posting Content
Content for the Responsibilities and Qualifications section of the job posting should be leveraged from the Role Library found on HRWeb: HRweb – Role Library.
For guidance on how to create an impactful job description, reference the Job Posting Aid.
For roles in the EU or UK: Years’ experience should not be included.
Accessibility Guidance
– Use only the “Paste as Text” button in the text editor to transfer content, especially if using Microsoft Word, PPT, Outlook or OneNote
Change the Font Family to Calibri
– Do not use special characters
– Use only one sub-heading for each of the 3 sections – e.g.
– Responsibilities -> Key responsibilities
– Qualifications -> Skills required
– Only format content within the text editor (e.g. create bullets and bold styling using the associated buttons in the editor)
– Remove all blank characters at the end of a sentence by pressing Enter to end each line
Follow these suggestions for what to avoid in your job advertisement:
– Do not mention unannounced products, technologies or project codenames.
– Do not discuss future product milestones or roadmaps.
– Do not mention executive names.
– Do not use a team name unless well known to external audiences.
– Do not discuss internal company goals or business strategies.
– Do not discredit current Microsoft products in market or use language with a negative connotation when describing Microsoft products or services.
– Do not use stats that may be newsworthy such as downloads, units, market share, sales, revenue, or other business metrics without first consulting your Public Relations team.
– Do not mention specific competitors.
– Absolute security, safety, and privacy do not exist. Therefore, do not make any statements that express or imply absolute security, safety, and privacy.
– Do not reference internal URLs, job levels, or terminology.
Responsibilities (Text Only)
– Engages in conversations with customers aligned to their industry to introduce how other workloads could enable digital transformation areas that is aligned with the customer’s industry and turns opportunities into deals. Initiates conversations with customers on digital transformation in one or more solution areas, in collaboration with partners and services. Creates guiding examples of digital transformation through seminars, workshops, webinars, and direct engagement.
– Collaborates with team members to discover new opportunities. Drives incremental revenue growth through personal campaigns (e.g., portfolio analysis) or internal sources (e.g., Marketing). Collaborates with account teams, partners, or services to track and qualify new opportunities. Collaborates with other teams (e.g., account teams) and services to build pipeline. Interfaces with customers and builds relationships via social selling. Applies Microsoft’s sales process (MSP) to determine the quality of the opportunity and whether to proceed.
– Identifies opportunities to drive consumption and grow business with existing customers by initiating conversations, providing demos or quotes, and collaborating with partners or internal teams (e.g., Technical Sales Professionals, Global Black Belts. For licensing transactions and project engagements, ensures rapid and robust deployment plan at point of sale that is validated by services and partners.
– Identifies customer business needs and technology readiness. Contributes to the development of solutions in collaboration with internal teams, partners, and services. Proposes prioritized solutions that align with customers’ needs. Articulates the business value of proposed solutions.
– Proactively builds external stakeholders’ mapping. Collaborates with account teams (e.g., Account Executives) to identify and engage senior business subject matter decision makers at the customer’s/partner’s business.
– Implements strategies to accelerate the closing of deals. Contributes input on strategies to drive and close prioritized opportunities. Coaches less experienced team members in deal plan execution. Implements close plans (e.g., how to map timeline, engage the customer, get customer buy-in and commitment) to de-risk and drive predictable deal closure.
– Collaborates with partners and resources and leverages customer insights or industry knowledge. Contributes to exploring business and emerging opportunities to optimize the portfolio and support customer innovation.
– Reviews feedback report and coaches others on ensuring customer/partner satisfaction and decreasing dissatisfaction by establishing recovery action plans to improve clients’ overall experience. Manages and/or orchestrates sales and delivery success through the account team and pursuit team.
– Engages with internal and external stakeholders on business planning, Rhythm of Business (ROB) meetings to review and plan for accounts in the assigned territory.
– Collaborates with extended sales team, partners, and marketing to conduct business analysis (e.g., whitespace analysis, identify industry trends) to pursue high-potential customers and develop a target list of potential business.
Qualifications (Text Only)
– 10+ years technology-related solution sales or account management experience in commercial/public/education sectors.
– 7+ years experience in IT infrastructure in server, storage, network, security, data, application in sales position or implementation position.
– English skill, presentation skill are preferred.
– Most of all, stong accountability, diligence, resilience, collaboration skills are favored.
– Bachelor’s Degree in Computer Science, Information Technology, Business Administration, or related field AND 10+ years technology-related sales or account management experience.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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