AI Project Manager – AI & Data Consulting Department (AIDC) Full-time

Job Description:

Business Overview
Rakuten group has almost 100 million customer base in Japan and 1 billion globally as well, providing more than 70 services in a variety such as ecommerce, payment services, financial services, telecommunication, media, sports, etc.

Department Overview

AI Services Supervisory Department (AISSD) provides AI and data science initiatives by leveraging Rakuten group’s data. The department has international culture created by excellent employees joined around the world and provides the cutting-edge data science. Following the strategic vision “Rakuten as a data-driven membership company”, AISSD is expanding our data activities across our multiple Rakuten group companies.

Position:

Why We Hire

At Rakuten’s Data Science Consulting Department (DSCD), we are at the forefront of integrating AI and big data analytics to maximize business growth. Our dedicated team drives advanced AI and data solutions across Rakuten Mobile, impacting multiple business lines such as:

• Online/Ecommerce: Spearheading AI and Data utilization in both Direct sales and Rakuten Ichiba marketplace.
• Offline Retail: Utilizing AI and Data to optimize operations and customer experiences across our network of over 1,000 stores in Japan.
• Enterprise: Supporting the growth of our B2B Mobile business through AI and data services.
• Network: Leveraging AI and data to efficiently expand our cutting-edge telecom network

Position Details

In this role, you will be actively involved in delivering solutions to our client companies through consulting and project management, utilizing our proprietary data, technology (Rakuten AI), and client data. Your responsibilities will include:

– Identifying use cases based on client requirements and proposing the optimal AI/Data solution

– Defining business requirements customized for each client

– Communicating these requirements to our data scientist and data/AI engineer teams, while managing project progress

Mandatory Qualifications:

– Familiarity with algorithms and evaluation metrics commonly used in machine learning

– Strong interest in Gen AI and LLM technology

– Excellent communication and interpersonal skills in Japanese

– Experience in resolving business issues within your own company or client organizations through data analysis

– Proven project management experience, including progress management and other PMO activities

– Experience in proactively driving projects by involving a broad spectrum of teams, from business to engineering teams

– Proficiency in creating project documentation using tools such as PowerPoint

Desired Qualifications:

– Understanding of the data science and AI field, with experience working on generative AI and LLM projects

– Passion and understanding of data, data analysis, and the creation of business value using data

– Ability to work independently and autonomously across multiple teams and functions

– Strategic thinking, problem-solving abilities, and leadership skills

– Ability to solve problems, think strategically, and design hypotheses

– Strong analytical skills, with experience using programming languages (e.g. SQL, Python, R) and tools or solutions (e.g. DataRobot)

– Experience in a business consulting firm

– Experience working in a company or department specializing in data analysis

Others Information:

Additional information on English Qualification

Business level of English ( TOEIC 800 above)

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Languages:
English (Overall – 3 – Advanced), Japanese (Overall – 4 – Fluent)