AI/ML Staff Software Development Engineer – Apptio Full-time

Your Role and Responsibilities

As a Staff AI/MLOps Development Engineer at Apptio, you will work closely with the Engineers, Data Scientists, Product Managers, and Designers in helping our customers discover new savings opportunities in hybrid cloud environments. You will help design and engineer efficient and resilient MLOps platforms and software products that run at ‘cloud-scale’. You will participate in design, architecture and code reviews, foster collaboration, and guide the team through roadmap deliverables and other technical challenges. Above all, you will work as a technical leader to provide our customers with great products while helping to grow a strong engineering team.
Responsibilities:

• Play a critical role in setting the MLOPs platform direction and goals for a sizable team, in terms of project impact, ML system design, and ML excellence.
• Be a go-to person to escalate the most complex online/production performance and evaluation issues, that require an in-depth knowledge of how the machine learning system and its components interact with systems around it.
• Develop and deploy AI models using machine learning techniques such as deep learning, neural networks, and chatbots.
• Apply GenAI models as part of the solution and ensure proper cloud or on-prem application pipeline with production-ready quality.
• Suggest, collect and synthesize requirements and create effective feature roadmap.
• Ability to visualize, articulate and develop an MLops framework and be aware of trade-offs of multiple approaches.
• Understand the on-going work and priorities within the team and help plan for the upcoming tasks within the sprint and beyond.
• Partner with the product team to understand the problem space, the competitive landscape and constraints and help deliver engineering solutions that work both for the customer and IBM.
• Lead design/code reviews, provide direction, implement features with high quality secure code, improve test coverage, performance and observability.
• Mentor junior team members.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Required Technical and Professional Expertise

• Solid professional experience with modern software development methodologies, including Agile/Kanban, CI/CD, and DevOps.
• Solid professional software development experience.
• Solid experience designing and implementing AI/MLOps infrastructure (architecture, design patterns, reliability and scaling) of new and current systems with some directly focused on Data Integration.
• Bachelor’s degree in computer science, engineering, or a related field, or relevant work experience.
• Proficiency in at least one modern programming language, such as Python, Java, Go, Scala, C++, or C#.
• Familiarity with cloud-based integration platforms and services.
• Excellent problem-solving and analytical skills, with a detail-oriented approach to development.

Preferred Technical and Professional Experience

• Experienced with modern API design and implementations.
• Advanced understanding of data governance, security, and privacy considerations related to data integration.
• Experience with Linux-based integrated development environments, or equivalent.
• Exceptional customer focus, ownership, and drive.
• Demonstrated capability to provide depth and breadth technical leadership.
• Experience in mentoring, recruiting, and team-building.
• Excellent communication skills, both written and verbal.
• Advanced knowledge/education in engineering, particularly Big Data.

Other Relevant Job Details

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:
– Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
– Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs.
– Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law.
– Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals.
– Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences.

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

We consider qualified applicants with criminal histories, consistent with applicable law.

Introduction

At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.

Wonder if IBM is the one for you?

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Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

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About Business Unit

IBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM’s AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM’s hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.

About IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.