AI/ML Product Manager, Search Full-time

About the Role:

Grade Level (for internal use):
10
The Team:

S&P Global Market Intelligence is seeking a Product Manager/Owner to join our Search Product team. The team is responsible for the Search functionality on the MI Desktop platform. We are a global, collaborative team that prioritizes open communication, mutual respect, and excellence in all we do. Our goal is to provide users with the best search experience in the financial industry. We facilitate the identification of key companies, funds, and financial entities and support access to critical data and insights for strategic decision making. In so doing, we create novel solution for relevance, search interface development, and backend services that exceed user expectations.

The Impact:

As a Product Manager/Owner you will be responsible for the core Search Platform. You will leverage your knowledge/expertise in core Search – Relevance/Ranking, AI/ML, Semantic Search, Query/Content Vectorization etc. and drive increased client satisfaction and adoption of our search platform. You will collaborate with an agile scrum team & lead the timely execution of strategic client impacting feature. You will act as the liaison between the team and stakeholders, end users, business, and customer. You are, essentially, the ‘translator’ of customers’ needs into executable tasks (user stories) for the technology teams. You will help the team ensure a positive client experience by performing audits and analysis on our delivery platforms, presenting your findings and make recommendations. Your role has significant relationships and responsibilities including working across Product Management, Technology and Commercial, with your closest relationship being with the Product Manager.

Your ultimate goal: elevate our search platform to better understand the user’s query & deliver highly relevant search results right to the users fingertips.

What’s in it for you:

• Opportunity to work with multiple teams across the MI organization
• Exposure to our data delivery platforms/feeds and the overall business
• Help drive improvement to products, product usability and client experience
• Become a member of one of the Desktop Search team within Market Intelligence.

Responsibilities:

• Determines, maintains, and prioritizes the product backlog; set expectation for the stories to maximize the value
• Translate customer requirements into user stories that can be turned into features / products by the Technology team.
• Define stories and prioritize the team backlog to streamline the execution of project priorities, while maintaining the vision and integrity of the product
• Engage with Scrum Team on delivery related activities and create a release plan in partnership
• Ensure stories are executed within the overall release plan at the MVP and team level
• Ensure clear visibility into the work and health reporting across Product Managers and leadership
• Build relationships across senior management and key stakeholders to gain buy in and support for additional product and content initiatives
• Work with multiple groups to gather and refine requirements and translate them to actionable product goals
• Work closely with our Commercial partners to understand the client needs and workflows, our competition, and be able to articulate the value proposition of our products
• Analyze and aggregate customer feedback received via surveys, feedback and enhancement requests to help drive the product roadmap.
• Participate in regular product and dataset reviews to engage other groups around the offering

What We’re Looking For:

Required Qualifications:

• BA or BS in Engineering, Accounting, Finance, or related field
• 2-4 years of product management, technology and related experience in Search (specifically Semantic Search, Vectorization, Relevance/Ranking, ML/AI)
• Proven ability to work with and motivate global teams in a diverse and complex organization
• Knowledge of Agile/Scrum or SAFe process (Experience as a product manager/owner/Scrum Master of a SCRUM team a plus
• Relevant experience resolving complex operational problems requiring strategic and innovative solutions
• Hands-on expertise in successful product management functions
• Experience developing and/or supporting financial market data services products from concept to commercialization, including understanding and gathering client product requirements
• Effective influencing, interpersonal and communication skills in a matrix environment
• Strong presentation skills
• Ability to work independently, as well as within a team

Preferred Qualifications:

• Intermediate to Expert knowledge of Search platforms – Relevance/Ranking, ML/AI, Semantic Search, Vectorization, Information Retrieval
• Knowledge of the financial data industry and competitive landscape as well as an understanding of market data delivery platforms, messaging services and their relevance
• Knowledge and experience working with semi-structured and/or unstructured data and data repositories used for data mining and innovation analysis
• Extensive knowledge and understanding of product quality and data management

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit www.spglobal.com/marketintelligence.

What’s In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We’re more than 35,000 strong worldwide-so we’re able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world’s leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you-and your career-need to thrive at S&P Global.

Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Diversity, Equity, and Inclusion at S&P Global:
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.

US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law.

20 – Professional (EEO-2 Job Categories-United States of America), PDMGDV202.1 – Middle Professional Tier I (EEO Job Group), SWP Priority – Ratings – (Strategic Workforce Planning)