AI Center Lead, Hybrid Full-time

Company Description

AbbVie’s mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Job Description

Purpose

Come to work each day for a leading biopharma company, helping to create solutions that impact patients and their communities for the better. If you believe as much as we do that Technology can make remarkable business impact and enjoy working within a fast paced, cutting-edge, technology team that believes that the greatest value is coming when living and breathing diversity, equity, and inclusion then we want you to join us.

As a Generative AI Acceleration Center Lead, you will be a strategic technology lead, responsible for driving a Generative AI center of excellence for the global Commercial and Allergan Aesthetics teams. Our collective goal is to accelerate our team’s time-to-market and reduce risk for Gen Al initiatives across our organization.

In this role you will be responsible for helping us achieve sustainable AI success in our organization through the mobilization, facilitation, and maintenance of the Generative AI Acceleration Center. This includes:

Shared Repositories and Accelerators

• Setup git-hub repository of reusable GenAI capabilities which can be leveraged as accelerators for others
• Manage a global repository of GenAI use cases across all teams
• Documentation of GenAI best practices & learnings from practitioners

Stakeholder Collaboration and Innovation Forums

• Enable communication with knowledge exchange through Newsletters
• Facilitate conversations where leadership can jointly shape GenAI vision & strategy, make strategic decisions, share use case and GAC progress
• Prepare and lead monthly content for committee and practitioner meetings

Architecture & Roadmap

• Help establish & socialize GenAI reference architecture frameworks, including architecture Reviews for use cases moving from development to production
• Influence enterprise team’s roadmap to deliver on GenAI infrastructure & platform priorities required in the Commercial and AA BTS areas
• Drive market scanning best practices to continuously evaluate build v/s buy decisions

Talent Development & Trainings

• Collaborate on curating a GenAI curriculum that encompasses everything from basic prompt engineering for non-technical employees to technical disciplines like vector database, model testing, accuracy validation and other relevant topics
• Partner with enterprise learning organizations to understand broader AI strategy including available training licenses and courses
• Works with business unit clients to understand specific business processes and business drivers and business strategy across multiple business units; identifies and communicates resulting needs and opportunities for business process improvement that can be enabled via technology; investigates and understands capabilities of existing systems and technologies already in use across the business area and similar and interconnected business areas in AbbVie and investigates available technologies.
• Identifies information required to support the business strategy and leads the development of appropriate information management strategies, developing them as an integrated part of the business strategy. Identifies, proposes, initiates and leads significant improvement programs across multiple business areas establishing requirements for the implementation of significant changes in business functions and processes, organizational roles and responsibilities and scope or nature of technology.
• Responsible for compliance with applicable Corporate and Divisional Policies and procedures.
  Identifies current and emerging business needs and evaluates alternative technology solutions using standard information systems methodologies and best practices.
• Proactively seeks out strategic business opportunities for the application of new or existing technology capabilities (across multiple business areas) with high-level business unit executives providing key opinion-leading clients with comprehensive strategic analyses and insights to help them discover strategic uses of technology products and services.
• Develops, leads, or reviews the creation of information systems strategy to support the strategic requirements of multiple business areas. Identifies the business benefits of alternative strategies. Ensures compliance between business strategies and technology directions. May prepare testing plans to confirm that requirements and system design are accurate and complete.
• Conducts training. Makes recommendations to process stakeholders regarding the correct approach to achieve process improvement objectives. These may include business process outsourcing, application development or adopting business process management (BPM) practices.
• Develops business relationships and integrates activities with other BTOs to ensure successful implementation and support of project efforts. Manages relationships between clients involved and BTOs to assure effective communication between the groups is occurring.
• Brokers services within BTS on behalf of customers; coordinates portfolio of solutions, and identifies interdependencies. Allies with other BTOs to remain current on project status, and inform customer management of progress; conversely, keeps BTS managers aware of user issues and resolves conflicts. Identifies the impact of any relevant statutory, internal or external regulations on the organization’s use of information.
• Establishes and maintains productive relationships with all levels in BTS and with external partners. Acts as a liaison and business process expert to BTOs to assure successful implementation. Serves as a source of information to the service organizations on the business drivers, processes and organization structure and dynamics of multiple business areas.

Has defined authority and responsibility for a significant area of work, including technical, financial and quality aspects. Establishes organizational objectives and delegates assignments. Accountable for actions and decisions taken by self and subordinates. Accountable for the accuracy of the fit of the proposed business process improvements and the technical solution to the business needs and the information upon which the business justification and prioritization

Tools and skills you will use in this role:

• Jira
• Azure Open AI, Llama 8 Billion, Haiku
• Python
• SharePoint
• GitHub
• Prompt engineering skills using Generative AI tools
• decisions are made.

Qualifications

• Bachelor’s Degree with 8 years experience; Master’s Degree with 7 years experience; PhD with 3 years experience.
• Demonstrated experience in creating and executing data transformation strategies
• Demonstrated excellent analytic, judgment and consultative capabilities
• Experience working in a complex, cross functional teams
• Experience working with generative AI implementation, including Large Language Models, Vector Databases, advanced analytics tools (such as R and Python)
• Exposure to gen AI reference architecture frameworks
• Strong written, visual, and verbal communication skills, including the ability to work with both IT staff and business
• Ability to set an example for participation, be able to motivate others and create an environment for the Acceleration Center to thrive
• AbbVie and/or Commercial domain knowledge is a plus

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
• This job is eligible to participate in our short-term incentive programs.
• This job is eligible to participate in our long-term incentive programs

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only – to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html